A Zoom mobile app and other Zoom tools are also available. We recommend you install a desktop client, at a minimum. To create your account, visit and click Sign In. To start using Zoom, create your account, install the desktop client/application, and sign in. Creating an Account, Installing the Client, and Signing In As a cloud-based service, Zoom does not require the use of the VPN.

Note: If you use the VPN to connect to Duke online resources, if possible, disconnect before using Zoom. Creating an account, installing the client, and signing in.Instructions for administrators are often included in the same article.

When referring to Zoom’s support articles, follow the instructions for users. Important: This article refers to Zoom online support. For more information, visit the Zoom Help Center or search the OIT site for additional articles. Any advice on what I am doing wrong? Or does anyone have a better way to do this? I am new to Zoom, and using Outlook on a Mac is different than a PC, so I don't know how to resolve this, or how to do it better for next time.This article introduces you to the basics of using Zoom. I was on a phone call and couldn't help them at the time, but, I checked my calendar and it wasn't on my calendar, so I wouldn't have been able to start the meeting either. When a meeting was supposed to start today, they could not get into it, even though they should've been the host. However, the invite email has my email signature and it says the invite is coming from me, but it does not go on my calendar, it is added to their calendar, and they are the host. When sending a Zoom meeting invite for one of the CEOs (not to include me in the meeting), I send it from their email account and I add the Zoom meeting through an extension through Outlook.

I have my work email account, and I also have access to the email accounts for our CEOs (through my Outlook, not signing into each one separately each of the accounts are listed on the left side together, and I just click the one I need to work in). I work on a Mac, we use Outlook for our email.

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